At Royalt Care, we are committed to upholding the privacy and confidentiality of your personal information in strict accordance with the guidelines and standards set forth by the National Disability Insurance Scheme (NDIS). This Privacy Policy outlines how we collect, use, and protect your data, ensuring compliance with NDIS requirements and regulations.

Information We Collect:

• Personal Information: We may collect your name, contact information, date of birth, and other identifiers required for NDIS service provision and communication.

• Health Information: To deliver NDIS services effectively, we may collect health-related information relevant to your care and support.

• Support Plans: We collect data related to your NDIS support plans, including goals, objectives, and progress tracking.

How We Use Your Information:

• Service Provision: Your information is used to provide the NDIS services and support you require, ensuring your well-being, independence, and quality of life.

• Compliance with NDIS: We use your data in strict compliance with NDIS policies and guidelines, as well as to fulfill our obligations as a registered NDIS provider.

• Communication: We may use your contact details to communicate with you about NDIS services, updates, changes, and relevant information.

Data Security:

To safeguard your data, we employ robust security measures and best practices to protect against unauthorized access, alteration, disclosure, or loss.

Data Sharing:

We may share your information with NDIS personnel, support coordinators, and other authorized individuals involved in your NDIS care and planning. Data may also be shared with relevant NDIS agencies and regulatory bodies as required by law.

Your Rights:

As an NDIS participant, you have specific rights regarding your information under the NDIS guidelines. These include the right to access, correct, or delete your personal information. You can also request restrictions on data processing and object to its use.

Contact Us:

For questions or concerns related to this Privacy Policy or your NDIS data, please contact us at [email protected] or call us at 0426 105 064. We are dedicated to addressing your inquiries and ensuring the privacy and security of your information.

By engaging with our NDIS services and platforms, you acknowledge and consent to the practices detailed in this Privacy Policy. We reserve the right to update this policy as needed to align with changes in data handling, NDIS regulations, and legal requirements. Please review this policy regularly for any updates and changes.